Memory Lab user

Eligible Lab Users

  • Users must have an adult library card in good standing.
  • Users must receive basic training on the use of the equipment and agree to abide by the User Policy.


  • Memory Lab use is by reservation only.
  • Reservations are required for use of the lab and are filled on a first come, first served basis.
  • Users may request two sessions per week up to 30 days in advance.
  • Requests should be made at least two days in advance.
  • A session may be extended if there is no later reservation and at the discretion of the Sights & Sounds Manager. Sessions may not extend beyond the designated hours for the lab on that day.
  • Lab hours are subject to change on short notice. Users will be notified as soon as possible in the event of a cancellation.
  • Reservations will be cancelled after 15 minutes if users have not arrived or notified Sights & Sounds of lateness.
  • Multiple cancellations or missed sessions may lead to loss of lab privileges.

Computer Use Policy

Memory Lab users must comply with the Library’s Computer Use Policy. 

Users may not:

  • Install software or hardware, or alter the computer’s configuration
  • Damage computer hardware
  • Use computer equipment to violate copyright; or attempt to gain unauthorized access to other computers or computer systems; or in any way which violates any other applicable law
  • Display any “material which depicts nudity, sexual contact, excess violence or sado-masochistic abuse, and which is harmful to minors” per the Tennessee Code 39-17-911
  • Users must use only their own identification for lab access
  • There may not be more than two people at a workstation without prior permission
  • Remove equipment from the lab
  • Connect non-lab equipment other than personal USB flash drives or hard drives for the purpose of saving work

Use of equipment

Workstations at the Memory Lab have been equipped with specialized software and hardware and are designated for digitization and editing of patron media. Usage must pertain to the digitization, editing, and archiving of patron media and other uses are prohibited. Questions about permitted uses should be addressed to the Sights & Sounds Manager.

The Memory Lab by its nature is equipped with many pieces of aging and obsolete hardware that may require repair or replacement and at times may not be available. Equipment, software, availability, and policies for the lab are subject to change without notice.

Staff Assistance

The lab is a do-it-yourself space. Users will be required to complete a short training session prior to using the equipment. Library staff will provide help with basic digitization tasks as time permits but will not provide extensive personal instruction. Users seeking advanced knowledge are encouraged to use the library's LinkedIn Learning for Library database to improve their skills.


As with any other information the user chooses to access, library staff will respect the patron's confidentiality. However, since computer screens are visible to others, they cannot be considered private. Staff assistance with use of the lab may also require library staff to view your media.

Liability Limitation

The Library assumes no responsibility for personal media, hardware, software, or data as a result of using the memory lab or receiving assistance from library staff.

Users must agree to hold the library harmless from any and all claims, losses, damages, obligations or liabilities directly or indirectly related to the use of its computing and information resources, caused thereby, or arising there from.

User Liability

The individual who reserves the lab will be considered the main user and is responsible for any damages or misuse of equipment. Library staff will inspect media prior to use of the lab and shall deny use if the condition of media is likely to cause damage to lab equipment.

Users must own or have obtained permission to make copies of media transferred in the media lab. Use of the lab to circumvent copyright protections will result in the loss of lab privileges.

Saving Files

Users must save work on a personal, external memory source or online storage account. Lab computers are reset after each session, so files cannot be stored on the lab's computers.

The library cannot save or be responsible for loss of work due to inadequate storage methods.

Video captures should be completed 30 minutes prior to the end of the session to allow time for processing and saving capture files.

Personal Items

Media, save methods, and personal items cannot be stored in the lab. Safety and security of personal belongings and media brought to the Lab​ are the responsibility of the user.

Food and Beverages

Food is not allowed in the lab. Screw-top non-alcoholic beverages are allowed but must be kept away from lab equipment.

Policy Type